FAQ

Payment

Payment

What payment methods do you accept?

TIE SHOP accepts "PAYPAL" and "PAYPAL EXPRESS CHECKOUT". If you are in Korea, you may also use credit cards or "Naver Pay."

Payment

How do I get a refund or cancel my order?

If you want to refund or cancel your order before delivery begins, please send a request e-mai within one business day. Be sure to include your name, e-mail address, and order number. If you want to know more details on refunds or cancellations, please refer to our Warranty Policy.

Payment

Can I use a discount coupon?

If you are one of our BACKERS from our KICKSTARTER campaign, weโ€™ve sent a discount coupon that is good for one-time use. Carefully read the details and precautions written in the email before using the coupon.