FAQ

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How can I place an order on the TIE SHOP?

If you found the product you want to purchase, select the quantity and options and click the 'Buy Now' or 'Add to Cart' button. You may confirm your saved items on the Cart Summary page. After reading TIE SHOP's Terms and Conditions and Privacy Policy, click on 'Buy Now' to proceed with the payment to complete your order. TIE SHOP needs your full name, address(country, city, street address and zipcode), phone number and email address for shipping.

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How can I check the status of an order?

To check the status of your order or browse your most recent orders, please log-in to your account.

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Can I add items to my shopping cart after I’ve made an order?

Unfortunately, you cannot add additional items to an order once you’ve made the purchase. If you’d like to purchase additional items, you may do so by canceling your initial order within 1-business day and making a completely new purchase.